How to Handle Difficult Tenants: A Seattle Landlord’s Guide
Every landlord has a story. The tenant who stops paying ...
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Seattle Property Management Company
Expert Residential Property Management in the Greater Seattle Area
Join hundreds of happy clients who trust GPS Renting — with over 500+ 5-star reviews, we’re known for reliable service, responsive support, and results that speak for themselves.
Enjoy no tenant placement fee, straightforward pricing, and a dedicated team that treats your property like our own.
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Proven Performance. Real Results.
With years of experience, a growing portfolio, and top-rated service, we’ve earned a reputation for results. These numbers reflect the trust our clients place in us and the care we bring to every property.
Properties Managed
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Years of Experience
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Welcome to GPS Renting Property Management
GPS Renting is your trusted partner in residential property management across Greater Puget Sound.
With transparent pricing, smart technology, and expert support, we simplify property ownership and help you get the most from your investment.
Our service is guided by our Core Principles:
Relationships Over Being Right
Live Intentionally
We Do Hard Things
Uncomfortable Transparency
Thinking Is Hard Work
Shared Responsibility in Tough Times
These principles are at the heart of everything we do, ensuring a seamless and trustworthy experience for our clients and residents.
WHY WORK WITH US
Simple, Transparent Pricing
All plans include full-service management. Choose how much added accountability and preventive care fits your investment goals.
Seamless & Online– The Future of Property Management
We use AppFolio, a top property management platform, to make renting and property management effortless. Landlords can handle everything online—view rental income, check expenses, sign contracts, and report issues. Residents also benefit from our seamless system, allowing them to apply, pay rent, and request maintenance—all in one place.
Over 20 Years of Expertise in Property Maintenance
With over 20 years of experience, GPS Renting’s 24/7 property management team ensures top-quality property maintenance. Our in-house crew handles most repairs, while trusted local contractors tackle bigger jobs at the best price. For complex projects, we provide at least three bids to guarantee the best value.
OUR COMMITMENT TO YOU
The GPS Renting 9-Point Performance Guarantee
We don’t just manage your property — we define exactly what we commit to. Every commitment is backed by clearly defined GPS fee waivers, service credits, and included services.
1
ALL PLANS
Rent Payment Guarantee
We align our success with yours. If your tenant doesn’t pay rent, we don’t collect our management fee. We are only paid when you are.
2
ALL PLANS
Prompt Disbursement Guarantee
Cash flow is the lifeblood of real estate. If we don’t mail or wire your monthly proceeds within 10 business days of receiving rent, we waive that month’s management fee.
3
ALL PLANS
48-Hour Response Guarantee
Communication is our priority. If we miss a 48-business-hour response to your call, text, or email, we apply a $25 credit toward your next month’s fee.
4
ALL PLANS
60-Day Satisfaction Guarantee
We want to earn your trust, not lock you in. If you’re a new client and not satisfied within the first 60 days, you can walk away with no cancellation penalty. (Standard placement fee applies if a tenant has been placed.)
5
ALL PLANS
Price Match Guarantee
We’re confident in our value. If you find a lower base management fee from another licensed property management firm with no hidden fees, share it in writing and we’ll match it.
6
ALL PLANS
Showing & Vacancy Support Guarantee
We use advanced self-showing technology with ID verification. In the rare event of a qualifying showing-related issue, GPS applies up to $500 in service credits.
7
GOLD & PLATINUM
Tenant Placement Guarantee
We stand behind every tenant we place. If a tenant we screened and approved defaults on rent, GPS will find a new tenant at no cost and waive a full year of management fees. Our screening. Our accountability. You get meaningful relief when it matters most.
8
GOLD & PLATINUM
Eviction Management Guarantee
If a tenant we placed requires eviction, that’s a placement failure — and we own it. GPS waives management fees during the eviction period and coordinates the entire process at no additional cost. Professional and legal fees for the eviction itself remain the owner’s responsibility, but you won’t pay GPS a dime in management fees or coordination charges while it’s resolved.
9
GOLD & PLATINUM
Pet Screening Guarantee
Pets expand your tenant pool significantly. We use rigorous pet screening to protect you. If a pet we approved causes damage beyond the deposits, GPS waives up to 3 months of management fees to offset repair costs. We stand behind our pet screening process with defined GPS fee relief.
Ready to Elevate Your Property's Performance?
Let’s talk about which plan is the best fit for your property and your investment goals.
WITH YOU AT EVERY STEP
At GPS Renting, we’re more than just property managers—we’re your dedicated partners. From finding the right tenants to handling maintenance and maximizing your rental income, we’re here to support you every step of the way.
Marketing
We create eye-catching listings with high-quality photos and markets your rental on 30+ sites, including Zillow and HotPads.
Tenant Screening
We carefully screen tenants—checking credit, income, background, and rental history—to ensure reliable renters for your home.
Property Showings
We manage all tenant inquiries and schedules showings. We also use ShowMojo to maximize viewing opportunities.
Inspections
We conduct a property inspection during the first lease term and each renewal to evaluate maintenance and identify repairs.
Rent Collection
Owner rent payments are sent between the 8th and 10th each month, with email updates. Owners can log in anytime to view financial statements.
Maintenance
Our 24/7 maintenance team quickly resolves tenant issues. For complex repairs, we gather at least three bids from local vendors to ensure owners get the best deal.
Tax Return
We work with local accountants to help overseas investors with tax returns and provide cash flow statements and year-end 1099 for easy tracking.
Communications
We prioritize streamlined communication for a hassle-free experience, with a commitment to fast, reliable, and professional responses within 48 hours.
WHAT OUR CLIENTS SAY
OUR TEAM
Nick He
CEO/Founder
Real Estate Broker & Property Manager license of WA. Before starting GPS Renting, Nick has over 10 years of experience in Microsoft, McKinsey & Company, and SAP. He graduated from Duke University in 2009 with an MBA degree. He earned his bachelor’s degree from Shanghai Jiao Tong University in 2004. As a real estate investor himself, he shared his investment and life on his personal blog: www.jadehe.com.
Bryan Koehler
Maintenance Strategist
Bryan has a special knack for identifying high potential properties for investment. Problem solver. Excels at fixing real estate problems with the most cost-effective solutions during property management. Bryan loves spending time with his three daughters, working on his classic car, and also house remodeling projects.
Haobang Lu
Business Development Manager
Haobang Lu (Bryant) brings over 5 years of dedicated client relationship and market expertise to property management, having served over 1,000 landlords within GPS since 2020. A graduate of the University of Washington [Seattle Campus] and an active Seattle-based property investor since 2014, he possesses an owner’s strategic perspective. Bryant leverages native fluency in English, Mandarin Chinese, and Cantonese to deliver exceptional communication and service across diverse client and tenant needs. 微信(WeChat): GPSSeattle
Anna Le
Seattle Pod Leader
Experienced Property Manager and Real Estate Broker licensed in WA. With a strong background in real estate, home staging and property management, I excel in leasing, tenant relations, and operational efficiency. I’m passionate about providing top-notch service to owners and tenants alike. Outside of work, I love traveling, exploring new cuisines, and discovering hidden food gems.
Sharmila Ramalingam
East Pod Leader
Property manager and Real Estate Broker licensed in WA. Mom of two young boys. Although I’ve had my formal degrees in software engineering my passion pulls me towards customer service and people oriented work. I am a dedicated employee and mom and love multitasking. I also love watching movies and shows with my family.
Caroline Siu
North Pod Leader
Property Manager and Real Estate Broker licensed in WA. Caroline has over 10 years of experience managing technology programs and operations focused on customer satisfaction. She enjoys traveling and spending time with her family.
Avic Villanueva
IT/Care Team Manager
One of our international teammates from the Philippines, Avic is responsible for developing our systems and processes to align with modern technology applications and software. Outside of work, he enjoys online gaming and exploring personal growth.
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