How to Edit Your Account Details in Our Property Management System

Update Your Contact Information in Our Property Management System

Click the Account Profile tab to view or update the following information:

• Email Address – Change the email address you use to log in to the Online Portal.
• Phone Number – Change the phone number your property manager has on file to contact you.
• Address – Update the mailing address your property manager has on file.
• Choose Your Language – Change the default language of your Online Portal to Spanish.
• Contact Preferences – Set up payment reminder emails to be sent to you 2 days before the 1st of every month.
• Saved Payment Methods – Delete a saved bank account or credit card.
• Password – Reset your Online Portal login password.
• Signature – Edit the electronic signature and initials used when signing lease documents online.

My association is no longer managed by this property manager. How do I delete my account?

Please contact your property manager and ask them to delete the login information associated with your account.

Can I change the language of my Online Portal?

You can change the language to Spanish. Click the Account Profile tab on the left, then in the Choose Your Language section use the menu to select Spanish, then click Save.

How do I update my electronic signature on file for board invoice approvals?

If you are on the board of directors, you can update your electronic signature for invoice approvals electronically in the Account Profile tab of your Online Portal.

How do I log consent to receive electronic delivery of documents and notices?

If you live in a community association, you can log your consent to receive electronic delivery of association documents and notices in the Account Profile tab of your online portal.