If I plan to rent from GPS Renting, where can I see the listings and book a tour?
Thank you for your interest in GPS Renting! We believe in Professional, Honest, and Kind property management services. If you are interested in our listing, please click here. Please note that you can schedule showing with most of our properties. All the rental application criteria are on the rental listing page when you click “Apply Now”.
What is an emergency?
Emergency situations are those that will affect your health and safety or damage the property significantly. Here are some examples of emergencies.
- Fire – please call 911
- Substantial water leak – please shut off the water at the value or entire house water shutoff, and then call our 24*7 emergency line
- Substantial sewer back up – please stop using all waters in your property. If you are living in multifamily, please immediately reach out to your neighbors and ask them to stop using any water. Call 24*7 emergency line
- Gas odor – please call Puget Sound Energy 1-888-225-5773 or 911
- Others, please call 24*7 emergency line
Resident 24*7 Emergency Line Number: 425-953-9616
Here are examples that are NOT emergency
- Lockout
- Small faucet dripping
- Appliance break down
Please submit your non-emergency request on your resident portal.
How to report an emergency?
Resident 24*7 Emergency Line Number: 425-953-9616
What should I do if I have a lease-related question or receive mail for the owners?
Please login to your resident portal, click the Maintenance tab on the left navigation panel, and then click “Request Maintenance”. We know that it is confusing because a question of lease or owner’s mail is not maintenance. We are working with the technology provider to change that, at the same time, please use this way to communicate with us. We will respond most requests within 1 business day.
When is rent due every month?
Rent is due on the first day of the month and will be considered late once it’s past midnight on the first day of the month. There is normally a grace period of 5 days. This means that if you have not paid rent by close of business on the 5th you will be charged a late fee.
Can I be exempted from paying the late charges?
We understand that there could be difficult times in life. However, the late fee is strictly enforced. Although you may have an excellent rent payment record, the law requires us to treat all tenants equally.
What if I will pay the rent late?
If you will be late in paying rent this month, please let us know as soon as possible by submitting a maintenance request on your portal. We will follow up with you within one business day. We cannot waive the late fee per the explanation on the late fee question, but we will need to inform the owner and work out a plan to avoid the eviction process.
What should I do if the smoke or CO detector is beeping?
All the residents are required to maintain the battery in the smoke and CO detectors.
What if I get locked out?
Please find a local locksmith to help get access to your property.
What if I damage the property?
Accident happens! If you damage the property accidentally, please notify us as soon as possible through online maintenance requests. Please submit photos and videos to document the damage. You are required to have the property repaired to the previous condition.
Can I paint the wall to another color or do minor changes?
According to the lease, it is not permitted to paint or change the property without owner consent. If you plan to do anything, please send us a maintenance request.
Who is responsible for the lawn?
Unless stated differently in the lease, all the lawn is the resident’s responsibility.
